Complete the Claims Form: Fill out our Auto Claims Form with all necessary details about the incident, your vehicle, and any damage incurred. The more information you provide, the better we can assist you.
Documentation and Photos: Attach any relevant documents, such as a police report (if applicable), photos of the damage, and witness information. This evidence is crucial in supporting your claim.
Submit Your Claim: Once you’ve gathered all information and completed the form, submit your claim. Our team will review it for accuracy and completeness before proceeding.
Initial Assessment: We conduct a preliminary review to understand the incident and confirm coverage under your auto insurance policy.
Insurance Provider Notification: We’ll submit your claim to the insurance provider on your behalf, ensuring that all necessary details are communicated effectively.
Adjuster Assignment: The insurance company will assign a claims adjuster to your case. This adjuster may contact you for additional information or to inspect the vehicle damage.
Ongoing Support: Throughout the claims process, Paul Clay Insurance Agency will be your advocate and point of contact. We’ll keep you updated on the status of your claim and assist with any questions you may have.
Resolution: We aim to resolve your claim quickly and fairly. Once the insurance provider makes a decision, we’ll inform you of the outcome and next steps.
File your claim as soon as possible after the incident. Prompt filing allows us to start the claims process quickly and helps ensure that details are fresh and evidence is more readily available.
Even if the other driver was at fault, it’s important to file a claim with your insurance company. We can assist in managing the claim with the other party’s insurance provider.
Filing a claim can affect your premiums, depending on your policy and history. We can provide guidance on how a claim might impact your insurance costs.
Contact us first. We can advise on the best steps to take and may be able to arrange for towing and recommend approved repair facilities.
Paul Clay Insurance Agency keeps you updated throughout the claims process. For any inquiries or updates, you can contact us directly.
Yes, you typically have the right to choose the repair shop. However, we can recommend trusted facilities if needed.